Squatty Potty Europe ships worldwide. Products can be shipped to anywhere that has a physical address. We do not ship to PO Boxes. There is a 1-2 business day process time for all orders. While we strive to ship an order within 2 working days, we can’t directly control the delivery times beyond our end. As a general rule, assume that your shipment will take 2–8 working days. For the actual shipping rate add the applicable products to your cart and checkout your order. Duties and Taxes may apply and are the customer's responsibility.If your country is not available for shipping send us an email.
Any order purchased from squattypotty.eu* can be returned** or exchanged within 14 days. If not completely satisfied, simply return the product for a prompt refund. You are responsible for return shipping charges. Toilet Sprays and shipping cost are not refundable!
Whether you are returning for a refund, exchange or warranty request, please do the following before shipping:
1. Email us an copy of your order confirmation and specify the item(s) you are returning.
2. Make sure to include your order number, email, first and last name.
3. Indicate the reason for the return.
4. State if you would like a refund or exchange.
*Products purchased from any other retailer or website (Amazon, Ebay, etc.) must be returned to original seller.
**Products are unaltered, with no damage or signs of use. All parts must be intact.
Every Squatty Potty® has a 14 day money back guarantee. If you aren’t satisfied for any reason, send it back for a full refund, no questions asked. You are responsible for return shipping charges. Toilet Sprays and shipping cost are not refundable. Products need to be unaltered, with no damage or signs of use. All parts must be intact.